Tracking customer website usage
Our website only uses “cookie” technology as a tracking tool. Cookies do not retain registered guests’ information provided during the online reservations. Cookies identify your browser, rather than you and cannot be used by themselves to disclose your individual identity. Cookies enable us to track the number of page visits from the same computer or browser to be aggregated for statistical purposes.
Cookies do not corrupt or damage your computer, programs, or computer files.
The purpose for which cookies — other than those which are either exclusively intended to enable or facilitate communication by electronic means or strictly necessary for the provision of an online communication service at your express request — are used on our website is set forth in a banner appearing the first time you land on such website. By continuing to browse on the website, you consent to their use.
You may set your browser to block Cookies, although doing so will affect your ability to perform certain transactions, use certain functionality, and access certain content on our website. Procedures for managing your settings may differ depending on your browser. Please consult the instructions for your particular browser on how to do this.
You can choose the “Help” function, followed by “Cookies” to find out where your cookie folder is stored.
Our group and our third-party service providers may use pixel tags (also known as “clear gifs”, “beacon gifs” etc.), tracking links and/or similar technology to:
- Track customer response to Roosendaal Hotels advertisements and website content;
- Determine your ability to receive HTML-based e-mail messages. Our e-mail service provider includes a pixel tag, which they refer to as a “coded sensor” in all of the HTML-based messages sent on our behalf. The sensor activates when the e-mail message is opened and flags the e-mail address of the user as one that is capable of receiving HTML-based e-mail messages. This capability helps our service provider to send the e-mail in a format you can read. The sensor does not collect or use any other information. If you cannot receive HTML, you will not receive a functioning sensor;
- Know how many users open an e-mail and allow our service provider to compile aggregated statistics about an e-mail campaign for us; and
- Allow us to better target interactive advertising, enhance customer support and site usability, and provide offers and promotions that we believe would be of interest to you. Your Data will not be collected apart from what you voluntarily provide us in your dealings with our group operations.
E-mails about Special Offers and Promotions and Opt-Out
With your consent, we may send you information about Roosendaal Hotels, and other operations operated by our group companies, including special offers on accommodation, food and beverage, spa and other hotel services by post or e-mail. It is however our intention to only send you mail and e-mail communications that you may want to receive. When you opt-in andor do not opt-out from receiving promotional material either on a guest registration card; or when you patronise our restaurants or fill in membership forms and provide your e-mail address to us specifically and expressly in order to receive marketing communications, we will periodically contact you via e-mail and provide information about special offers and promotions that may be of interest to you. These communications will relate to offers relating to Roosendaal Hotels, and restaurants operated by our group companies. We typically use third party e-mail service providers to send e-mails. These service providers are contractually prohibited from using your e-mail address for any purpose other than to send e-mails related to our group operations. Data will not be shared with third parties for their own marketing purposes.
We provide you the ability to unsubscribe from all marketing communications. Every time you receive an e-mail, you will be provided with the choice to opt-out of future e-mails by following the instructions provided in the e-mail. You may also opt-out of receiving promotional materials by updating your account, or sending a letter to our GDPR Coordinator.
Hotel1926, Thornton Street, Sliema / Malta or on email address email@example.com
It may take a few days for us to process your opt-out.
How long will Data be retained for?
Your Data will be stored for the period of time required or permitted by law in the jurisdiction of the operation holding the information. However, information that is stored on our websites may be edited and deleted by users of such service at any time.
Data may be stored by Roosendaal Hotels and other group operations as long as required for the business purpose for which these Data are processed.
Notifications in the event of breach
In the unlikely event of a Data breach, we are prepared to follow any laws and regulations which may require us to notify you of the disclosure of private information.
Our website is not intended for children and minors and we do not knowingly solicit or collect Data from children and minors. As a parent or legal guardian, please do not allow your children to submit Data without your permission.
The Language in which Contracts may be Concluded
All transactions / bookings carried out on our website are concluded in English.